1. Products can not be laid on a tray or flat surface to be coated. Every item needs to be hung up in order for us to coat and/or bake it in our oven. This means we need holes in every item to allow us to hang it.
2. Customers should assume that scratches and/or gouges in each item present when the part is dropped off to us will show (and may even be further exaggerated) after we add our powder coating. Power coating does not fill in scratches or gouges.
3. Customers who choose to save the cost of blasting, or who choose to coat finishes like Chrome Plating or Galvanizing should recognize the possibility of the powder not grabbing the surface properly. Durable Powder Coating cannot be held responsible for flaking under such conditions. WARRANTY IS VOID.
4. Hollow parts and pieces all need to be vented to allow for the release of warm air as the part gets heated up to over 400 degrees. There needs to be an opening/hole to prevent a pipe bomb effect.
5. Powder Coating requires that each piece is baked at over 400 degrees. Wires, plastic covers, and partially full gas tanks are all examples of parts that are not meant to be placed inside an oven.
6. Customers should be aware that some porous metals (cast/aluminum/chrome plating) may produce "out-gassing", which causes bubbling in the powder. This is unavoidable and customers must accept that Durable Powder Coating cannot be held responsible.
These are the questions we hear most often:
1. Do you offer a pick-up and delivery service?
2. Do you offer on-site coatings at our home/work place?
NO. Each and every piece that we coat needs to be baked in one of our ovens, and that kind of equipment does not travel to site.
3. Do you offer wet painting or chrome plating?
NO. We do NOT offer wet painting or chrome plating, but modern technology does allow us to powder coat items to look like chrome.
4. What is powder coating?
Free-flowing dry powder is electrically charged to stick to a metal item. Once coated thoroughly the metal item is placed in an oven to bake until the powder mixture reaches a particular temperature. After cooling down the powder will have cured and formed a film around the metal item which is scratch-resistant and tougher than conventional paint.
5. What are some examples of things that are powder coated?
We are surrounded by powder coated technology. The fridge and stove in your home; as well as most car rims, bicycles, patio furniture, shelving, fencing, light fixtures, and all of the furniture in a hospital room are typically examples of powder coating.
6. What are some advantages to powder coating vs. wet paint?
- Because it's electrically applied, powder coating is VERY even throughout.
- Powder coating has far fewer differences in appearance between items.
- Once the powder coating cools down, the hard surface produces an almost plastic covering - for far better long term protection against the elements.
- Powder coating can produce a much thicker and much harder finish.
- Powder coating over-spray all gets recycled, for less environmental waste.
- Powder coating emits near zero volatile gas or hazardous waste.
7. Are there different types of powder?
YES there are. In the end, one of the advantages of dealing with experienced professionals is that we know which type to use, after we know what the plans are for the materials we're coating.
8. I am looking for a very specific colour, how large is your selection?
There is no limitation on the choices of colours available. Provide us with a sample, and we can request a custom mix from most of our powder suppliers.
9. What is the maximum size and weight that you can powder coat?
Our largest oven is 8' wide by 8' high by 20' long, but we've amazed ourselves with the lengths of some of the parts that we've managed to powder coat. Tell us what you have, and we'll see what we can do.
10. How quickly can I get my stuff coated?
Depending on the colour, number of pieces, and our work schedule, it is possible to turn jobs around in as little as 1 day. However, we're more typically somewhere between a week or two.
11. Do you remove previous finishes?
We can, although it's not something we typically need/expect we'll have to do. If you call in for pricing and don't specifically mention removing previous finishes, we may not realize we need to include it in the price.
12. Don't you normally clean the product before coating it anyway?
YES washing the product off with cleansers is included in everything we do: blasting off old paint, years of dirt build-up, or removing any other form of foreign object that may be attached to the metal is not.
13. What are the ingredients in the powder mix?
The powder is a mix of pigment (colour) and resin (protective finish) which, when heated up to the appropriate temeperature, will cool down to a tough, hard, highly durable finish.
14. Can you apply powder over the already-existing paint?
Sometimes. While this is generally not the preferred method, bring us a sample and we'll run a test to see if your part can handle the temperature of our oven for the duration of time needed. If it holds we may be able to get away with a scuff and coat. If it doesn't we're back to our normal chemical or mechanical cleaning.
15. Can top coats be applied over bare metal if the surface has been prepped to look brushed?
Sometimes. While this is a popular method for "pieces of art" that are not likely to ever be handled or abused, the brushing process typically adds impurities which means inferior adhesion of the top coat and greater risk of chipping.
16. If I see minor flaws on the surface of the product before I drop it off to be coated, can you shoot thicker powder to hide these flaws?
NO. While it's possible to add to the coats of powder, this generally only exaggerates flaws further. If you're concerned at all, before you drop off a part, we will almost always encourage you to order blasting before we add coating to make the ugly spot(s) even bigger.
17. Is the preparation for magnesium the same as aluminum?
18. Do "single-coat" applications still need a top coat?
YES and NO. Adding a top coat will increase the durability that may be needed, particularly if the product is meant to be exposed to the outdoors.
19. Can a clear top coat be applied to something that has already been powder coated?
With the exception of Super Chrome, we would worry about a loss of adhesion between the two coatings and an overall loss of durability.
20. Why would my top coat start to look like shattered glass?
This is a typically a sign of under curing the top coat. Bring your part back and we can put it back in the oven to "re-flow" out the cracks.
21. Can a transparent color be sprayed directly over chrome plating?
YES and NO. Applying any of our transparent top coats over chrome certainly can give a brilliant look but, without etching the smooth chrome surface, the powder is far more likely to chip or flake.
Call us at (613) 736-1122: We're happy to answer.